Accessibility

At Tokyo Festival 2024, we will provide Accessibility so that more customers can enjoy performing arts. Some viewing support may require a specific date and time or prior reservation, so please check each program page for details. We hope you will take this opportunity to come to the venue and experience a live performance.

Wheelchair users

If you wish to view a performance in a wheelchair, please contact the “Inquiries” section of each performance before coming, as we have limited space available.

Guests with assistance dogs

Guide dogs, service dogs, and hearing dogs are welcome to visit and enjoy the museum.
Tokyo Metropolitan Theatre also has outdoor toilets for assistance dogs. For more information, please see ” Tokyo Metropolitan Theatre Barrier-Free Information .”

Barrier-free toilets

  • Tokyo Metropolitan Theatre: Wheelchair-accessible toilets (barrier-free toilets) are located in each hall, as well as on B2, B1, 2F, and 5F. Please ask the box office or a nearby security guard.
    For more information, please see the Tokyo Metropolitan Theatre Barrier-Free Information page .
  • GLOBAL RING THEATRE: The Global Link Cafe building has a universal toilet, which is wheelchair and male-accessible.

Hearing loop support

We will operate the hearing loop (a hearing assistance system that effectively conveys on-stage sounds to guests who use hearing aids with magnetic coils or cochlear implants).
Due to the structure of the theater, some seats may be difficult to use. Please check this page for details.

Hearing Loop Programs

Program Target performances Venue
Tokyo Metropolitan Theatre Autumn Selection
Tokyo Metropolitan Theatre Presents Kinoshita-Kabuki
“Sannin Kichisa Kuruwa no Hatsugai”
Sunday, Sep. 15 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
Playhouse
Tokyo Metropolitan Theatre Autumn Selection
chelfitsch & Fujikura Dai with Ensemble Nomad
“Metamorphosis of a Living Room”
Friday, Sep. 20 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
Theatre East
NORUHA “Virtual Disorder” Thursday, Sep. 19 – Sunday, Sep. 22, 2024 Tokyo Metropolitan Theatre
Theatre West

Writing board

To accommodate hearing-impaired customers, we have provided writing boards at each program reception, Tokyo Festival Information Center – HIROBA, the Transit Kitchen, the Tokyo Metropolitan Theatre’s 1st floor box office, and at the stage entrance.

Portable subtitling service in Japanese for customers who are deaf or hard of hearing(limited dates and times, reservation required)

We offer free loans of portable subtitling devices for theater performances, allowing you to view information such as lines and sound effects during the show. (Japanese only)
In addition, a sign language interpreter will be present at the reception, creating an environment where people can visit alone with peace of mind.
Please check the individual program pages for detailed schedules.
[Application period: Saturday, July 20th, 10:00am – Sunday, September 8th, 5:00pm]
*As there are still spaces available before the application period ends, applications will be accepted as follows:

  • NORUHA “Virtual Disorder”Sunday, September 22nd (National Holiday) 14:00 [Application acceptance period: Monday, September 9th 12:00 ~ Sunday, September 15th 17:00]

      Japanese portable subtitle device compatible performances

      Program Performance period Venue Target dates

      reservation

      Tokyo Metropolitan Theatre Autumn Selection
      Tokyo Metropolitan Theatre Presents Kinoshita-Kabuki
      “Sannin Kichisa Kuruwa no Hatsugai”
      Sunday, Sep. 15 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
      Playhouse

      Monday, Sep. 23, 1:00 p.m.  The planned number of tickets is sold out.

      Make a reservation here
      NORUHA “Virtual Disorder” Thursday, Sep. 19 – Sunday, Sep. 22, 2024 Tokyo Metropolitan Theatre
      Theatre West
      Sunday, Sep. 22, 2:00 p.m. Make a reservation here

      Audio guide in Japanese for customers who are blind or have low vision(limited dates and times, reservation required, available in Japanese only)

      The audio guide will provide you with a live explanation of the stage and characters before the show begins, as well as details of the actors’ movements and scene changes during the show.
      We will lend you a receiver free of charge so that you can listen to the explanation with headphones.
      (Japanese only)
      Earphones will also be provided to those accompanying you, so please enjoy the show together.
      Please check the individual program pages for detailed schedules.

       

      [Application period: Saturday, July 20th, 10:00am – Sunday, September 8th, 5:00pm]
      *As there are still spaces available before the application period ends, applications will be accepted as follows:

      • Tokyo Metropolitan Theatre Presents Kinoshita-Kabuki “Sannin Kichisa Kuruwa no Hatsugai” September 29th (Sunday) 13:00 performance [Application acceptance period: September 9th (Monday) 12:00 ~ September 22nd (Sunday/Holiday) 17:00]
      • NORUHA “Virtual Disorder”, September 21st, 14:00 [Application acceptance period: Monday, September 9th, 12:00 – Sunday, September 15th, 17:00]
      • CONDORS Outdoor Performance Sunday, September 22nd, 13:00 [Application period: Monday, September 9th, 12:00 – Thursday, September 19th, 17:00]

      Audio guide available

      Program Performance period Venue Audio Guide Schedule reservation
      Tokyo Metropolitan Theatre Autumn Selection
      Tokyo Metropolitan Theatre Presents Kinoshita-Kabuki
      “Sannin Kichisa Kuruwa no Hatsugai”
      Sunday, Sep. 15 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
      Playhouse

      Saturday, Sep. 28, 1:00 p.m.  The planned number of tickets is sold out.

      Sunday, Sep. 29, 1:00 p.m.

      Make a reservation here

      Tokyo Metropolitan Theatre Autumn Selection
      chelfitsch & Fujikura Dai with Ensemble Nomad
      “Metamorphosis of a Living Room”
      Friday, Sep. 20 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
      Theatre East
      September 26th (Thursday) 14:00  Tickets sold out

      Make a reservation here

      NORUHA “Virtual Disorder” Thursday, Sep. 19 – Sunday, Sep. 22, 2024 Tokyo Metropolitan Theatre
      Theatre West
      Saturday, Sep. 21, 2:00 p.m.

      Make a reservation here

      Condors “Outdoor Performance” Saturday, Sep. 21 – Sunday, Sep. 22, 2024 GLOBAL RING THEATRE

      September 22nd (Sun) 13:00

      Make a reservation here

       

      Japanese Open Subtitles

      Japanese subtitles will be displayed on stage.

      Japanese open subtitles available

      Program Performance period Venue Schedule
      Tokyo Metropolitan Theatre Autumn Selection
      chelfitsch & Fujikura Dai with Ensemble Nomad
      “Metamorphosis of a Living Room”
      Friday, Sep. 20 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
      Theatre East
      All dates

      English Surtitles

      English subtitles will be displayed on stage.

      Programs with English open subtitles

      Program Performance period Venue Schedule
      Tokyo Metropolitan Theatre Autumn Selection
      chelfitsch & Fujikura Dai with Ensemble Nomad
      “Metamorphosis of a Living Room”
      Friday, Sep. 20 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
      Theatre East
      All dates
      NORUHA “Virtual Disorder” Thursday, Sep. 19 – Sunday, Sep. 22, 2024 Tokyo Metropolitan Theatre
      Theatre West

      Rental of portable English subtitle devices

      For Tokyo Festival 2024 , we will be running tours aimed at visitors from overseas and native speakers of English, Korean, Chinese, etc.
      For the following tours held in conjunction with ” Tokyo Metropolitan Theatre Tokyo Metropolitan Theatre Autumn Selection : Kinoshita-Kabuki – “Sannin Kichisa Kuruwa no Hatsugai”,” portable subtitling devices will be available to borrow free of charge for guests who wish to watch the show in English.

          • Shuttle tour of Kinoshita-Kabuki “Sannin Kichisa Kuruwa no Hatsugai”(Ticket included)
          • Theater tour with lecture on highlights

          Even if you are not participating in the tour, if you would like to use a portable English subtitle unit during the performance, we will lend one out at the theater on the day. (Only on tour days, first come first served, limited number, free of charge)

          *Portable English subtitle devices will not be available for rental on days other than the tour.

          [Tour Date]

          Shuttle tour of Kinoshita-Kabuki “Sannin Kichisa Kuruwa no Hatsugai”(with viewing ticket) Viewing tour with lecture
          September 16, 2024 (Monday/Holiday) 13:00
          Monday, Sep. 23, 1:00 p.m.
          Sunday, Sep. 29, 1:00 p.m.

           

          Theater tour with lecture on highlights
          Tuesday, September 17, 2024 13:00
          Friday, September 20th 13:00
          September 26th (Thu) 13:00

           

          Various discounts

          We will be offering the following discounts so that more customers can enjoy performing arts.

              • 10% discount for people with disabilities (cannot be used in conjunction with other discounts)
              • 29 and under discount tickets
              • ★High school students and younger discount tickets / ◆Free tickets for those under 18 (★Kinoshita-Kabuki “Sannin Kichisa Kuruwa no Hatsugai” , chelfitsch & Fujikura Dai with Ensemble Nomad “Metamorphosis of a Living Room” / ◆ NORUHA “Virtual Disorder” )
              • Over 65 discount tickets (only for Kinoshita-Kabuki “Sannin Kichisa Kuruwa no Hatsugai” and chelfitsch x Fujikura Dai’s “Metamorphosis of a Living Room” )

              For details, please check the ticket page or each program page.

              Nursing room and diaper changing space

              • Tokyo Metropolitan Theatre has a private nursing room equipped with a hot water heater on the 5th floor. There is also a diaper changing space next to the nursing room. Diaper changing spaces are also installed in some of the public restrooms.
              • There is an “all-you-can-use toilet” in the building that houses the Global Link Cafe on the side of the GLOBAL RING THEATRE.Baby chairs and baby seats are also available.

              Childcare services

              For details, please see the bottom of the list of eligible performances.

              ●Childcare service : Reservations and inquiries accepted through Mirax Co., Ltd. Mirax Sitter (for children aged 3 months to those entering elementary school / Paid, limited number of seats, 1 day of your choice excluding weekends and holidays)
              (Application required at least one week in advance)
              0120-415-306 (Weekdays 9:00-17:00)

              ★Childcare workshop : Tokyo Festival 2024Children’s Play Theater
              (For children aged 4 to elementary school age / Paid, limited capacity / Childcare to support children’s art experiences)

              Program Performance period Venue Childcare facility
              Tokyo Metropolitan Theatre Autumn Selection
              Tokyo Metropolitan Theatre Presents Kinoshita-Kabuki
              “Sannin Kichisa Kuruwa no Hatsugai”
              Sunday, Sep. 15 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
              Playhouse

              ●Childcare services

              ★Childcare workshop

              Tokyo Metropolitan Theatre Autumn Selection
              chelfitsch & Fujikura Dai with Ensemble Nomad
              “Metamorphosis of a Living Room”
              Friday, Sep. 20 – Sunday, Sep. 29, 2024 Tokyo Metropolitan Theatre
              Theatre East

              ●Childcare services

              ★Childcare workshop

              NORUHA “Virtual Disorder” Thursday, Sep. 19 – Sunday, Sep. 22, 2024 Tokyo Metropolitan Theatre
              Theatre West

              ●Childcare services

              ★Childcare workshop

              Condors “Outdoor Performance” Saturday, Sep. 21, 2024 – Sunday, Sep. 22, 2024 GLOBAL RING THEATRE

              ★Childcare workshop

              Tokyo Festival Farm 2024 Lab Public Lecture
              “To update your creative environment, now is the time to talk about ‘structure’ ~Welcoming Sayoko Nobuta~”
              Wednesday, Sep. 25, 6:00 p.m. – 9:00 p.m. (JST) Tokyo Metropolitan Theatre Gallery 2

              ●Childcare services

              ★Childcare workshop

              Temporary childcare at Tokyo Metropolitan Theatre

              The childcare center looks after the children of guests attending performances in the various halls of the Tokyo Metropolitan Theatre(performance childcare), as well as the children of performance organizers and guests belonging to groups using the galleries, ateliers, meeting rooms, and rehearsal rooms of the venue (facility childcare).

                • Tokyo Metropolitan Theatre Childcare Room (Tokyo Metropolitan Theatre 5th floor)
                • Age range: From 3 months to pre-elementary school age (limited spaces available)
                • How to make a reservation: Please make a reservation by phone at least one week before the date of your request (excluding Saturdays, Sundays, and public holidays).
                  Mirakus Corporation Mirakusitter (formerly HITOWA Career Support Corporation Warabeuta)
                • Phone: 0120-415-306 (Weekdays excluding Saturdays, Sundays and public holidays, 9:00 am to 5:00 pm)
                  When making a reservation, please mention “This is regarding childcare reservations at Tokyo Metropolitan Theatre.”
                • Childcare for performances Time: 30 minutes before the start of the performance to 30 minutes after the end of the performance Fee: 2,200 yen (tax included) per performance
                • Facility childcare hours
                Classification morning afternoon Nighttime
                time AM 9:00~12:00 PM 1:00~5:00 PM 6:00~10:00

                 

                Storage fee: 2,200 yen (tax included) per section *If you wish to store your luggage between two time periods, such as 11:00 am-3:00 pm or 4:00 pm- 7:00 pm, you will be charged the fee for two sections.

                  • Reservations and inquiries Childcare service contract company *The company name has changed as of January 1, 2021.
                    Mirakus Corporation Mirakusitter (formerly HITOWA Career Support Corporation Warabeuta)
                    Phone: 0120-415-306 (Weekdays excluding Saturdays, Sundays and public holidays, 9:00 am to 5:00 pm)
                    When making a reservation, please mention “This is regarding childcare reservations at Tokyo Metropolitan Theatre.”

                  Childcare workshop "Children's Play Theater"

                  • Location: Tokyo Metropolitan Theatre Atelier West
                  • Target age: 4 years old to 6th grade
                  • Capacity: 15 people per session
                  • Price: 500 yen (per 2 hours, can be extended (insurance included))
                  • What to bring: Drinks, snacks, a change of clothes/diapers if necessary, and comfortable clothes that you don’t mind getting dirty.
                  • Period: September 20th (Friday) to September 28th (Saturday)

                    ☆Applications begin on August 1st. *Accepted on a first-come, first-served basis. *Applications for September 20th (Friday), 25th (Wednesday), 26th (Thursday), and 27th (Friday) must be made at least 4 days prior to use.

                    ☆Even if you are not attending the Tokyo Festival 2024 performances, you can also use our childcare services for your own art activities (watching movies, exhibitions, lessons, etc.) on the three days of September 21st (Sat.), 22nd (Sun.), and 28th (Sat.), if there is availability.
                    ☆Of course, you can also use the Tokyo Festival programs other than the applicable performances!

                    *For details on the available times for each day, please check the childcare workshop “Children’s Play Theater.”

                  • Location: Tokyo Metropolitan Theatre Atelier West
                  • Target age: 4 years old to 6th grade
                  • Capacity: 15 people per session
                  • Price: 500 yen (per 2 hours, can be extended (insurance included))
                  • What to bring: Drinks, snacks, a change of clothes/diapers if necessary, and comfortable clothes that you don’t mind getting dirty.